Welcome to Intterra's Get to Know the Team Blog Series! This is a space where every other week we put the spotlight on one of our team members and focus on not only what incredible assets they are to the company, but also what makes them tick outside of our office walls.
This week, we're delighted to introduce you to Joy Collins
If you're an SA customer you've probably already met her! She is our resident specialist in all things customer support and Situation Analyst. After being with us for just about 3 years, we truly can't imagine day-to-day operations without her. Before coming to Intterra, Joy had a very colorful professional past. She formerly taught high school students of all levels in Latin (including ancient games, dinner parties, and catapult contests) and spent summers contributing to archaeological field studies in Italy, Britain, & Hawaii. Before that, Joy was a COBOL programmer for a large oil & gas company and then a tech support agent in a data transfer software company.
Here are a few other interesting facts about Joy:
- What are you passionate about (both personally and professionally)?
I’m passionate about lifelong learning – whether that’s a new activity (like rock climbing & different kinds of dancing) or reading and listening to podcasts. I care a lot about the people in my life, our team members here at Intterra and how we can best support our emergency response clients to use Situation Analyst efficiently and effectively.
What do you like to do in your free time?
Biking, hiking, walking our dogs, reading, volunteering, and playing piano.
What is currently filling the number 1 spot on your bucket list?
Visiting family and lifelong friends in the various places around the US where they're living their dreams.
Other random stuff that would be interesting/educational/funny?
I’d love to recommend some favorite recent reads! Charles Duhigg's The Power of Habit and Smarter, Faster, Better; Clive Thompson's Smarter Than You Think; and Ryan Holiday's Ego is the Enemy.
And lastly a couple of her favorite causes...
Project Sanctuary - This is an amazing organization of people who really make a huge positive difference in the lives of returning military service members AND their families by getting them to 1-week workshops at an amazing camp and then staying committed to their successful recovery from war experiences for a minimum of two years. The goal is zero suicide and much better family life overall. I've met some of the families at a workshop—inspiring me to want to contribute and go back to help with another workshop this year. Project Sanctuary has about 2000 families on the waiting list, and this organization is so committed to serving this population that they talk with each family on the wait list to give them whatever support they can until they can get them booked for one of their regular camp experiences.
Project CURE - This is another outstanding organization that serves a wider community internationally. First, used medical gear (from wheelchairs & crutches to dental chairs and hospital beds) & unused excess supply items (surgical gloves, antiseptic, and surgical implements, etc.) are delivered or gathered then sorted and organized for specific shipments. This happens in about 5 or 6 warehouses across the nation. One is here in Centennial and I've led a few groups helping sort. We meet the neatest people there: retired doctors and nurses as well as medical students and just regular folks who enjoy this kind of service project. When international crises are identified, Project CURE sends a team of experts to the site to tour the medical facilities and make a specific list of what is needed. When the shipment is put together, at least one expert returns to the site with the shipment and makes sure it gets unpacked and into places where the supplies will be used. One retired nurse I met there this summer was gathering supplies and going back to Thailand for the 9th time to help support a local medical school serve their community.
We hope you en*Joy*ed getting to know Joy! Keep an eye out for our next employee spotlight coming soon.